Responsible Gambling | WinCraft

1. Introduction
   The win-craft-casino.net platform aims not only to entertain, but also to provide a safe and responsible gaming environment. Gambling can be an enjoyable experience, but without control, it can lead to serious problems. This page helps every player understand the risks, recognize warning signs, and provides tools for self-regulation.
2. Risks of Excessive Gambling
   Gambling becomes problematic when control is lost:

• Gaming becomes more important than family or work
• You try to “win back” lost money
• You hide your gambling from others
• You react emotionally to wins or losses
• You get into debt because of gambling
  These behaviors are red flags and signs of potential harm.

3. Self-Exclusion and Limits
   Win-craft-casino.net offers every player the opportunity to set personal gaming limits.
   Available tools:

• Deposit limits – daily, weekly, monthly
• Loss limits – define maximum acceptable loss
• Time limits – session duration alerts
• Temporary self-exclusion – from 24 hours to 6 months
• Permanent self-exclusion – account closure indefinitely
  How to set these limits:
• Inside your account under the “Responsible Gambling” menu
• Or by contacting customer service via 24/7 live chat

4. Protection of Minors
   The platform is only available to users aged 18 and over.
   What we do:

• Birthdate verification during registration
• Mandatory KYC check before withdrawals
• Detection and blocking of underage IPs/devices
• Awareness campaigns and education
  What parents can do:
• Use filtering software (e.g. Qustodio, Norton Family)
• Create restricted child profiles
• Monitor internet usage
• Talk openly about the risks of gambling

5. Support Organizations
   If you feel that gambling is getting out of control, reach out to one of these organizations:

• BeGambleAware – begambleaware.org
• GamCare – gamcare.org.uk
• GamblingTherapy – gamblingtherapy.org
• Gamblers Anonymous – available in Hungary as well
  All services are anonymous, free, and provided by trained professionals.

6. WinCraft’s Responsibility
   The casino has implemented technical and organizational measures to support responsible gaming:

• Automated notifications after extended play sessions
• Limit-setting options available in every user account
• Promotional offers are suspended during self-exclusion
• 24/7 assistance via live chat
• Access to personal gameplay statistics
• Inactivity status applied after prolonged absence
  Our goal is not addiction – it’s conscious, enjoyable play.

7. Filtering Promotional Offers
   When a player activates self-exclusion, the following actions occur automatically:

• Promotional emails are disabled
• Exclusion from bonus campaigns
• Push notifications are turned off
• Balance is locked until payout
  All restrictions are reversible once the exclusion period ends.

8. Our Future Plans
   Responsible gaming is not static – win-craft-casino.net is constantly improving its systems.
   In development:

• Self-assessment questionnaire in user accounts
• Personalized limits based on gameplay behavior
• Exportable statistical reports in PDF format
• Timed break functions
• Historical loss pattern-based alerts

9. Contact – When You Need Help
   You’re in control of your gaming – but we’re always here to help.

• Email: [email protected]
• Live chat: available 24/7 in Hungarian
• Privacy matters: [email protected]
  All requests are handled confidentially and immediately.

10. Why Play Responsibly?

• Avoid stress caused by financial loss
• Maintain control over your budget
• Make conscious decisions – not impulsive ones
• Keep the game fun and enjoyable
• No guilt, no disappointment – only positive experience

11. How to Know When You Need Help?
    Many people realize too late that gambling has shifted from entertainment to compulsion. These questions can help you self-assess:

• Do you often play longer than planned?
• Do you neglect responsibilities because of gambling?
• Do you try to recover losses through continued play?
• Have you lied about your gambling habits?
• Have you ever felt guilty about gambling?
  If you answered “yes” to three or more, consider taking a break or seeking help.

12. Education and Awareness
    Win-craft-casino.net is committed to helping players make informed decisions. Therefore, we regularly publish:

• Guides on responsible gambling
• Legal information on self-exclusion
• Educational videos (coming soon)
• Quizzes and tools to assess your gaming behavior
  Knowledge is power. And control begins with understanding your habits.